FAQ's

A: Click on the link in the top right-hand corner of our webpage, or just click here.

A: Firstly, you need to book a call with us, this will help us understand where you’re at in your business journey. After the call, we’ll send you a proposal with our recommendations and costs for you to accept and then we get working.

A: We partner with Xero to bring you the best cloud accounting system in our opinion. We have worked with Sage One, Quickbooks and in our experience, Xero is the most user friendly and provides integrations with many other applications that can simplify how you work.

A: We believe in bringing you value for your money. We understand that small businesses don’t have a great deal of money and therefore we need to stretch each Rand to go as far as it can. To that end, we have packaged services together that we believe are critical to maintain healthy bookkeeping and priced it as a monthly package so that you are able to budget knowing exactly how much you’re going to be billed and also knowing that you’re getting value. If you were to add up the cost of all the individual services for a year, you would be paying much more than you would with a package.

A: Honestly, it would be sad to see you go. We would want to find out why you want to cancel and give us a chance to rectify any issues if possible. However, if you strongly feel that what you signed up for is no longer serving you and your business, then you may cancel. When you sign up for the package, we cover the cloud application subscriptions in our package price. If you cancel, the subscription costs can either be transferred to you and you can carry on yourself, or we cancel the subscription, but you lose out on all the data that has already been captured on the systems.

A: That’s a great question! Check our about us page and professional partners as well. Esther has a professional qualification from the Chartered Institute of Management Accountants in the UK and a Bachelors Degree in Financial Management. Ayesha is a Chartered Accountant and has a Masters in Taxation. In addition, we are individually members of the South African Institute of Business Accountants and the South African Institute of Chartered Accountants. We are held to high standards of ethics and professionalism to ensure that you get the right advice.

A: We’re glad you’re asking. Book a call with us and let us get to know where you’re at right now, so that we can advise you specifically on how to make the transition.

A: If you need good record-keeping, then you need a bookkeeper, but if you need someone to take those records and turn them into information you can use to measure, maintain and grow your business, well then you need an accountant. We can provide you with both services in one package.

A: Of course we can. We are registered tax practitioners with SARS and have years of experience handling cases like yours. Book a call with us, so we can discuss the issue and take steps from there to help you out.

A: Yes, we can. With your consent, we can access your company records at the CIPC and SARS to establish your compliance profile and then advise you further on how to rectify the non-compliance if required. Book a call with us now.

A: What an exciting, yet challenging time it is for you. Yes, we can help. With a combined 20 years of experience between Esther and Ayesha, your business will be in great hands. Setting things up right from the start is the best decision you can make for your business.

A: That’s great to hear! Book a call with us and we’ll send you the payment details.

A: SARS has made is easier to register for VAT via eFiling, however, they do ask for supporting documents sometimes and that takes time. In our experience, we would give it a maximum of 10 working days to get registered and have an activated VAT profile on eFiling.

A: SARS has made is easier to register for PAYE via eFiling, however, they do ask for supporting documents sometimes and that takes time. In our experience, we would give it a maximum of 10 working days to get registered and have an activated PAYE profile on eFiling.

A: In our experience, it can range from 2-5 business days. We are dependent on CIPC to register your company, so there can be delays from their end.

A: We provide you with a list of all documentation we need to register a company for you. Click on this link.

A: Yes, we can. Book a call with us now, we’re ready to assist you.

A: Yes, we do! We’re all about small businesses! Book a call with us so that we can understand your requirements and send you pricing specific to your company.